by Carla A. Fleming | Apr 13, 2025 | AI, Business Strategy, Customer Success, Personalization, Sales
Over the last year, I’ve discussed AI’s impact on how organizations and CMOs should think about growth. While I use AI in several tasks and have had the opportunity to help firms turn AI into revenue, I wanted to understand how AI works. So, about 6 months ago,... 
by Carla A. Fleming | Apr 7, 2025 | AI, Disruption, Leadership, Strategy
Sequential thinking is dead in the era of AI. I didn’t realize this until I worked on the first project in my MIT AI-No-Code course. Forward-leaning CMOs, CEOs, and firms investing in AI must embrace parallelism, or parallel thinking, because it’s the... 
by Carla A. Fleming | Mar 31, 2025 | Uncategorized
Over the past year, I’ve discussed AI’s impact on how organizations and CMOs should think about growth. While I use AI in several talks and have had the opportunity to help firms turn AI into revenue, I wanted to understand how AI works. So, about six... 
by Carla A. Fleming | Feb 25, 2025 | AI, Business Model, Business Strategy, Growth, Leadership, Uncategorized
Customer-centricity is a 2025 growth trend. Why? According to MarTech, 52% of B2B executives plan to replace their B2B CMOs with B2C CMOs in 2025-2026. What is behind the change? It boils down to knowing your customers on a much deeper level. I believe this is an... 
by Carla A. Fleming | Sep 26, 2024 | Customer Success, Personalization, Product Marketing
We need more explorers. Firms are expressing two different types of responses to AI. One is banning it outright, and the other is leaning into AI hard. For Product Marketing organizations, we need to embrace it and partner with Product Management on discovery to...
