by Carla A. Fleming | Feb 25, 2025 | AI, Business Model, Business Strategy, Growth, Leadership, Uncategorized
Customer-centricity is a 2025 growth trend. Why? According to MarTech, 52% of B2B executives plan to replace their B2B CMOs with B2C CMOs in 2025-2026. What is behind the change? It boils down to knowing your customers on a much deeper level. I believe this is an... 
by Carla A. Fleming | Mar 29, 2020 | Business, Business Model, Business Strategy, COVID-19 Resources, Telecommuting
Updated 4/26/20: With the new Paycheck Protection Program and Health care Enhancement Act, there are new tools for small and medium businesses, including American workers affected by COVID-19. Many of the programs are new or have are existing programs recently added... 
by Carla A. Fleming | Mar 22, 2020 | Business, Business Model, Business Strategy, Capabilities, CEO, Internal Capabilities, Strategy, The Strategic Piece
As many of us adjust to working from home with family, and staying connected with co-workers due to COVID-19, this is a golden opportunity for each of us to take stock of our skills, get curious, and carve out some time to upskill. What is it you’ve always wanted to... 
by Carla A. Fleming | Jan 12, 2020 | Business Model, Business Strategy, CEO, Strategy, The Strategic Piece
Welcome to our series called “The Strategic Piece,” which look at the hidden issues and topics that can challenge a business, add value, or point to a leading indicator that’s a story about a new customer behavior, trend, or market shift that could impact the way we... 
by Carla A. Fleming | Aug 15, 2019 | Business, Business Model, Business Strategy, Strategy, The New CEO
I had to change the name of my blog. Why? Because the new CEO is the future of business. Over the past couple of months, I’ve talked with CEOs and I’ve noticed a sea change in the challenges and opportunities they’re grappling with, including a: Shift from shareholder... 
by Carla A. Fleming | Jun 8, 2019 | Business, Business Model, Business Strategy, Marketing, Marketing Strategy, Strategy, workshop
Do you remember your first trip overseas? I do. My first trip outside the United States to France and the UK was one of excitement and trepidation. Excitement about visiting the Eiffel Tower and Ponte du Hoc in Normandy, France. Trepidation because I didn’t know how...
